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Customer Service

Customer Service

How Do I Onboard New Customers?

You might think the hardest job was getting customers in the first place, but you need to have a proper method set in place when on-boarding new customers to keep them long term.

Posted on 
Sep 20, 2018
  by
Nina Galle
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Customer Service

How to Reduce Order Mixups

Order mix-ups are missed, incorrect, or incomplete orders to customers as a result of miscommunication between buyer and supplier. Mix-ups can result in wasted inventory, lost money and unhappy customers.

Posted on 
Jul 27, 2018
  by
Nina Galle
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Customer Service

What Are the Best Practices for Managing Returned Orders?

It’s a fact, nobody likes returned orders. They’re a pain and can be very expensive.

Posted on 
Jul 27, 2018
  by
Nina Galle
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Customer Service

5 Step Checklist for Successful Customer Follow Ups

Customer follow ups ensure a positive relationship between you and your customer, so let’s take a look at our 5 step checklist to help you manage your customer follow ups:

Posted on 
Jul 19, 2018
  by
Nina Galle
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