The blog

Writings on how to succeed as a local food supplier.

Success Stories
Future of Food
Sales
Marketing
Distribution
Customer Service
Press
Success Stories

How The Chef’s Farmer is Saving Time with Local Line

Before using Local Line, Kye was using an email system to manage incoming orders. The more orders that came in, the more complicated the process would become. Having to send inventory lists and record orders himself quickly became onerous.

Posted on 
Dec 5, 2019
  by
Nina Galle
Read More
Sales

How to Market Your Seasonal Business During the Off-Season

Food production works in seasons. If you are a seasonal business, you don’t want to lose customers over the off-seasons. Here are our best tips to continue to market your seasonal business during the off-season: 

Posted on 
Dec 1, 2019
  by
Nina Galle
Read More
Future of Food

How to Create a Low-Cost, Highly Accessible Traceability Solution for Local Food

As the world’s population approaches 9.8 billion in 2050, the importance of food safety is increasing. To combat future outbreaks, governments and food corporations are looking to food traceability platforms to keep our food safe.

Posted on 
Nov 21, 2019
  by
Nina Galle
8 minute read
Read More
Sales

How to Use Online Ordering to Pre-Sell for Market

Everyone is getting a bit fed up with farmers’ markets. They can be extremely unpredictable. One week you sell out, the next you only sell half the product you sold the previous week. Instead of relying on market sales, use your online store for pre-sales! 

Posted on 
Nov 12, 2019
  by
Nina Galle
Read More
Customer Service

How to Respond to an Order Complaint and Keep the Customer

Excellent customer service is the best way to maintain and retain customers. Sometimes things happen, and a customer is left unhappy with a product or your service. Having a well-developed plan to deal with unhappy customers will only serve you in the long run. 

Posted on 
Oct 30, 2019
  by
Nina Galle
Read More
Customer Service

How to Fire a Customer

Firing a customer is a difficult thing to do. Sometimes selling relationships are just not meant to be and are more work than they’re worth. Taking the step to end that relationship can often positively impact your business! 

Posted on 
Oct 28, 2019
  by
Nina Galle
Read More

The 6 Best Housekeeping Habits for Your Online Store

When you first start selling online, your routine changes! There are certain habits you need to keep to make the most of your new system. Here are some of our best practices:

Posted on 
Oct 8, 2019
  by
Nina Galle
Read More
Success Stories

Supporting their Community through Local Food and an Online Store: KW Habilitation and Our Farm

“The analytics and reporting tools are awesome! I can easily have an overview of our orders without having to do any data entry myself. The biggest benefit I’ve had since using Local Line is how much time it saves me!” ‍

Posted on 
Oct 6, 2019
  by
Nina Galle
Read More
Sales

Why Increasing Your Prices 5% Will Make You 8.5% More Money

If you want to survive as a farm, you have to operate as a business. By operating efficiently and effectively, over time, you will find ways to reach all customers. When is the last time you reviewed your prices?

Posted on 
Sep 22, 2019
  by
Nina Galle
Read More

4 Online Farm Stores That Are Doing It Right

At Local Line, many of our customers have set up awesome stores for a variety of uses! Need some inspiration to get started? Here are some online stores that are doing it right!

Posted on 
Sep 18, 2019
  by
Nina Galle
Read More
Customer Service

Why an Online Store Enhances (not Distances) Your Customer Relationships

It is a common misconception that face-to-face interaction is the only method of building a relationship. In today’s world, this is not the most convenient way to sell, nor is it always possible to develop your relationships this way.

Posted on 
Sep 12, 2019
  by
Nina Galle
3 minute read
Read More
Future of Food

Local Line: What We’ve Learned and What’s Still to Come

Local Line was created to help local farmers succeed as independent entrepreneurs. The reality is that more local farmers have to find a way to get to market better, faster, and cheaper in order to prosper. Since our founding in 2015, Local Line is now used by farmers across Canada, USA, and Australia to help them sell more product, organize their business data, and save time. 

Posted on 
Sep 5, 2019
  by
Nina Galle
5 minute read
Read More