CRM Software for Farms and Food Hubs

Build a loyal, repeat customer base for your farm

Grow lasting customer relationships with Local Line's all-in-one CRM solution, designed to help farms and food hubs streamline customer management and drive repeat sales.
Local Line Farmer smiling at repeat customer
new customer registration alert ui

CRM for Farms

Keep all your customer information in one place. Segment customers, assign them different price lists, and market to them.

Store Credit

Assign and enable customers to manage store credit balances. Store credit is great for CSA's, for improving cashflow, and for managing small day to day debit/credit adjustments.

Marketing & Communications

Using automated order reminders, your customers receive an email at the same time every week (or day, or month) with a reminder to place their order.
Customer Management dashboard user interface
CRM for Farms, FOOD HUBS & Food Co-ops

The CRM of Your Dreams

Keep all your customers in one place. Quickly see which customers are assigned to which price lists, their status, and when they've last ordered through Local Line. Take bulk actions by selecting multiple customers at once, and assign them to price lists, edit Store Credit, or send them an email. You can even log orders on their behalf from the Customers tab.
Local Line user applying store credit to her order at a market
Premium Feature

Store Credit

Store Credit is a flexible feature that allows customers to maintain their own store credit balances for your store. Customer can buy store credit, or you can assign it to them. This feature is used to accomplish a variety of outcomes including CSA subscription billing, on-farm cashflow improvement, and refunds/order adjustments.

Hundreds of customers to manage?
No problem.

Local Line is trusted by thousands of farmers and food hubs around the world. See what they have to say about Local Line's subscription feature.
“We've been really impressed with the people behind Local Line. It's really focused on agriculture and what we're doing which is really handy. Anytime you're asking for support, there's always someone there. They're speaking our language, they know farming. They know the platform really well.”
Testimonial from River Bottom Family Farm
Laura and Ray
River Bottom Family Farm
"Having customers be able to order online is huge. Last year, we didn’t even have a credit card feature for most of our CSA members. We had to rely on people seeing our advertising, then remembering to go home, write a check, and send it in the mail. This has made it a lot easier for your customers and us! "
Testimonial from Spur Hollow Farm
Spur Hollow Farm

Spend more time in the field and less time in the office.

All it takes is a few clicks to get you connected to your customers, selling online, and easily fulfilling your orders.
Local Line user smiling in fieldList of Local Line features

Frequently asked questions about CRMs for farms and food businesses

What is a CRM?
A CRM, or Customer Relationship Management system, is a technology for managing all your business’ relationships and interactions with current and potential customers. It helps you stay connected to customers, streamline processes, and improve profitability by organizing and analyzing customer information in one centralized platform.
Are there any food subscription management features in the CRM?
Yes, Local Line's CRM includes food and produce subscription management features, allowing businesses to manage customer subscriptions in the platform. The subscription management CRM features enable you to track, view and manage subscription details for customers. For more information, visit our food subscription software page.
Does Local Line's CRM tools integrate with other farm management software?
Yes, our CRM platform can integrate with a wide range of farm management software and other essential business tools. Through integrations with platforms like QuickBooks, AirTable, and Mailchimp, Local Line can improve efficiency of your farm's operations by ensuring data flows smoothly between your various apps and Local Line. This connectivity reduces manual errors, saves time, and supports new workflows, making farm data management more efficient. For more details on integrating your favorite apps with Local Line and to explore the possibilities these integrations offer for your farm, visit our farm management software integrations page.
Can I manage both food supplier and food buyer relationships in the platform?
Yes, Local Line supports managing relationships with both food suppliers (vendors) and food buyers (customers), allowing for efficient coordination of your supply chain and sales. It offers tools for expanding product range through vendor collaboration and enhancing buyer satisfaction with diverse inventory. For more details, visit our vendor management software page.